Rules for using the network well.

DialOnCall connects to the public telephone network through carrier partners who hold us responsible for the traffic we send. These rules keep the service open for everyone.

You must not use DialOnCall to

• Make unsolicited marketing calls, robocalls or automated dialling campaigns.
• Harass, threaten, defraud or deceive anyone.
• Present a caller ID you do not own or control, or otherwise impersonate a person or organisation.
• Make calls that are unlawful where you are or where the recipient is.
• Generate artificial traffic, test number ranges, or interfere with carrier or SIP infrastructure.
• Resell the service or share one account among unrelated users without our written agreement.
• Attempt to reach emergency services, which the service cannot connect.

What happens if you do

We may suspend or close accounts that breach these rules, without refund of unused credit, and may report unlawful activity to authorities where required. Where a breach is minor and unintentional we will normally warn you first.

Reporting misuse

If you received an abusive call showing a DialOnCall number, email abuse@dialoncall.com with the number, date and time.